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Ticket note Management

Create a ticket note

URL: https://api.stringeex.com/v1/ticketNote

HTTP method: POST

Content-Type: application/json

Custom HTTP header: Name: X-STRINGEE-AUTH Value: JSON web token (JWT) see StringeeX API REST Authentication

POST data (body):

{
    "is_internal_note": false,
    "note": "noi dung note",
    "ticket_id": "tk_52uow7nijak53q7e"
}

Response:

{
    "id": "tn_pok7oxikf2fyhee9",
    "r": 0,
    "msg": "Success"
}

Update a ticket note

URL: https://api.stringeex.com/v1/ticketNote/tn_zitk2akxa28x08d8

HTTP method: PUT

Content-Type: application/json

Custom HTTP header: Name: X-STRINGEE-AUTH Value: JSON web token (JWT), see StringeeX API REST Authentication

PUT data (body):

{
    "note": "noi dung note 111"
}

Response:

{
    "r": 0,
    "msg": "Success"
}

Delete a ticket note

URL: https://api.stringeex.com/v1/ticketNote/tn_pok7oxikf2fyhee9

HTTP method: DELETE

Content-Type: application/json

Custom HTTP header: Name: X-STRINGEE-AUTH Value: JSON web token (JWT), see StringeeX API REST Authentication

Response:

{
    "r": 0,
    "msg": "Delete success"
}

List ticket notes

URL: https://api.stringeex.com/v1/ticketNote?ticket=tk_52uow7nijak53q7e&sort_by=created&sort_order=asc

HTTP method: GET

Content-Type: application/json

Custom HTTP header: Name: X-STRINGEE-AUTH Value: JSON web token (JWT), see StringeeX API REST Authentication