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Stringee Programmable Contact Center API overview

With our Stringee Call API (https://developer.stringee.com/docs/call-api-overview), you can definitely build a call center by yourself. However, it takes a lot of time to build a full-featured call center including: IVR, queue and route callers to the most qualified agent, ring groups....

To make it easy and straightforward to build a call center or even a Multichannel Contact Center, Stringee provides Stringee PCC API.

Stringee PCC API is based on Stringee Call API and Stringee Video Conference API.

Stringee Programmable Contact Center API

Features

Stringee Programmable Contact Center API