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Outbound campaign API Overview

OUTBOUND CAMPAIGN API allows managing call-out campaigns, contacts, agents, and surveys from the Server using the HTTP protocol.

All requests must be authenticated by passing access_token (using JWT), view details at: REST API Authentication.

API Description
Outbound campaign management Create, edit, delete and view campaigns
Customer management Add, edit, delete, remove duplicate, view customer lists of campaigns
Agent management Add, delete, view agent lists of campaigns
Agent task Agent actions: Choose campaign to perform, call back and do not call
Manual Dialer Set up separately for Manual dialer (set call-out quote, receive customer)