OUTBOUND CAMPAIGN API allows managing call-out campaigns, contacts, agents, and surveys from the Server using the HTTP protocol.
|Outbound campaign management||Create, edit, delete and view campaigns|
|Customer management||Add, edit, delete, remove duplicate, view customer lists of campaigns|
|Agent management||Add, delete, view agent lists of campaigns|
|Agent task||Agent actions: Choose campaign to perform, call back and do not call|
|Manual Dialer||Set up separately for Manual dialer (set call-out quote, receive customer)|